Mattel Creations Affiliate Program Terms If you have been selected to participate in the Mattel Creations Affiliate Program (“Program”), by accepting our invitation through Shopify Collabs, you (“Creator”) agree to be bound by these terms in addition to Shopify’s Collabs Terms of Service and Community Guidelines. Posting Cadence and Minimum Activity. Creators in the Program are […]
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Our membership clubs bring you closer to the brands you love, connect you with like-minded fans, and take you behind the scenes with teams who create the collectibles you crave. Exclusive Items We make exciting special-edition products that are only available to members. Priority Access to Sales Membership is your best opportunity to purchase during […]
April 29, 2020 By using this web site, you agree to these and all other applicable terms, including. Please read them carefully. PRODUCT AND SERVICE DESCRIPTIONS We try to provide accurate depictions and descriptions of our products and services; however, we do not guarantee that descriptions, colors, dimensions, details or other content on our sites […]
Fill out the contact us form below to contact us and our team will get back to you. Sending multiple messages will results in longer response times. Maybe you need these instead? Return Policy | FAQs | Track My Order Please complete all fields below. Do you have a question? A suggestion? Feel free to […]
We hope that you love your purchase! If for any reason you don’t, you may return your selection with original proof of purchase for a refund (minus shipping and processing) or exchange (while supplies last), within 30 days of receipt. Returns Refunds and Exchanges For assistance with initiating a return, please utilize our form or refer […]
With recent costs impacting global production, we have increased our shipping rates for the United States. See below the new shipping rates for all options available within the United States. New shipping rates apply only to new orders, all orders placed prior to May 16, 2025 9pm PT are not affected. U.S. Shipping Options and […]
Getting Started Using the Marketplace Transactions Collection Community and Support Peer to Peer Transfer Getting Started What is the Marketplace?The Marketplace is Mattel’s secondary peer-to-peer marketplace that allows users who have purchased Mattel virtual collectibles to buy and sell them, to complete collections, and to find a like-minded community.The Marketplace displays “Powered by Rarible.” What […]
What is happening with the Hot Wheels Virtual Garage program? The Hot Wheels Virtual Garage program will be closing at the end of January 2026. As part of this change, the “My Collection” page on Mattel Creations and the Mattel Virtual Collectibles Marketplace will also close at that time. What will happen to the virtual […]
ONLINE ACCOUNT INQUIRIES What is the benefit of creating an account on your site? Why do I need a password when I create an account? How do I make changes to my account information? How do I log out of my account? I forgot my password! What should I do? How do I delete My […]